Friday, June 12, 2020

Why has the cyber business in Kenya become so popular?

Nowadays, almost every major street in a Kenyan town is bound to have several cyber businesses. The question that I keep on asking myself is as to why the cyber business in Kenya has become so popular. I have several hypothesis, to explain why that is the case.
First of all, it is important to understand that several years ago, the Kenyan government opted to move most of its services online. So today if you wish to apply for a Kenyan passport, you have to start the process at a cyber café. If you wish to apply for a KRA PIN, you do so at a cyber café. If you wish to apply for a business permit, you do so at a cyber café. If you wish to file your Kenya KRA tax returns, you do so at cyber café… you could go on and on. And all that is on top of the traditional Kenya cyber café business revenue streams, which included internet browsing, photocopy services, typesetting services, printing services and so on. What then becomes clear is the fact that the cyber business in Kenya has lately become quite lucrative and that is why many people are venturing into it. 
But I have my fears: that the field may soon become too saturated, at which point the cyber business in Kenya will stop being very profitable. For the time being though, it seems that the most popular business venture in Kenya is that of the ‘cyber’.

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