How to Apply for a Kenya Power Token Meter

To apply for a Kenya Power token meter, all you need to do is complete the ‘New Supply Application’ form, then when you get to the ‘Preferred Service’ section of the form, ensure that you click on/select ‘Prepayment Electricity’.

So you start by going to the Kenya Power website, which is to be found at kplc.co.ke. It is just a matter of entering that address, either into your search engine or, better still, into the address bar of your browsing application (the address bar is usually be found near the top of the browser).

Once you get to the Kenya Power website, on its homepage, you will see somewhere written ‘Self Service Portal’. So what you are supposed to do is click on the ‘Apply Here’ link within that section.

On the next screen, click on the link that says ‘New Supply Application’. [This procedure is for folks who are applying for Kenya Power supply for the first time, and wish to get it in the form of a token meter. A different procedure would apply if you already are a Kenya Power customer, with a traditional postpaid meter, which you wish to change into tokens/prepaid meter]. So you click on the 'New Supply Application'.

Fill in the form in the page that you are taken to, after having specified that you are interested in a ‘New Supply Application’. Just enter all the required details, which will include your name, ID number, date of birth, gender, contact details, where you want the supply and so on. Towards the very bottom end of the Kenya Power supply application form, you will find a ‘Supply Application Data’ section. Within that section, you first specify whether what you wish to apply for is a domestic Kenya Power meter, big industrial Kenya Power meter, commercial industrial Kenya Power meter, small non-domestic Kenya Power meter, Street Lighting Kenya Power meter… and so on. Then further, down, you find a ‘Preferred Service’ section – and this is where you get to specify that you wish to get a Kenya Power token meter, and not the traditional Kenya Power postpaid meter. So you click on the down arrow that is next to where it says ‘Preferred Service’, then select ‘Prepayment Electricity’. Mark you, if you click on ‘Postpayment Electricity’, what you will end up getting is the old-style Kenya Power postpaid meter – yet what you wanted is Kenya Power token meter.

There is also the option of visiting a Kenya Power office near you, and applying for a Kenya Power token meter from there. So if the idea of applying for a Kenya Power token meter online seems to be too daunting for you, you also have that option of visiting the local Kenya Power office and doing it from there. That may also give you a chance to chat with the Kenya Power installation staff, who would be in a position to give you estimates on how much exactly you would need to pay for the Kenya Power connection and how long it would take before you can get the Kenya Power token meter in place. If you opted for online application for the Kenya Power prepaid meter, you may perhaps need to call the Kenya Power customer service number and talk to the KPLC customer service people about the applicable costs as well as the amount of time you have to wait for your Kenya Power prepaid meteer to be installed.

After completing the Kenya Power token meter application, you will need to wait for a short while (nowadays it doesn’t usually take too long) for the meter to be installed in order to complete the connection. The most important thing is for you to ensure that you pay the required fees to Kenya Power. Also be sure to make the premises where the Kenya Power prepaid meter is to be installed (to the Kenya Power people) on the appointed day, so that everything can go smoothly.