How to check Mombasa water bill via SMS

Checking Mombasa water bill via SMS is relatively easy.

You first need to get hold of your phone, then go to ‘Messages’.

Once you are on the ‘Messages’ screen, select the ‘Write Message’ or ‘Compose Message’ or ‘Create Message’ option.

Upon getting to the screen where you are supposed to write/compose/create message, just enter your Mombasa water account number. You can find the said Mombasa water account number in your Mombasa water bills. You just need to take note of it, then enter/type it into your phone exactly as it is.

After entering the Mombasa water account number, and confirming that you have entered it correctly, go the section where you are supposed to enter the number to which you wish to send the message/SMS. There, enter the Mombasa water bill checking SMS number – which is 20227. Then ‘Send’ the message.

The Mombasa Water system should then reply, with an SMS indicating how much your Mombasa water bill is. So what we have said is basically that you need to send a SMS with your Mombasa water account number to 20227 – after which the Mombasa Water system will reply, with your bill amount.

In most cases, the Mombasa Water Company automated reply, with your bill comes almost instantly (within a few seconds) after you send the message containing your Mombasa Water account number to 20227. But there are times when the system may be somewhat congested/experiencing too many requests – in which case it can end up taking longer. But it does eventually tend to come. Of course, if your phone’s SMS space is full, you would need to delete some of the messages, in order to create room for the Mombasa water bill SMS to come in. 

If you are completely unable to obtain your Mombasa water bill by SMS, you can consider calling the Mombasa Water phone number, which is 041-2222700 or 0726-313006 during office hours in the weekdays and obtaining your water bill directly from the Mombasa water people.

You can thereafter proceed to pay the Mombasa water bill – in person (by visiting Mombasa water offices) or by phone (through the Mombasa water paybill number).

If you fail to pay your Mombasa water bill in a timely manner, you run the risk of having it disconnected. And once your water supply is disconnected, you are likely to experience quite a bit of inconvenience before having it reconnected. I also think that the reconnection costs some money – so there is probably a reconnection fee to be incurred. Which you can avoid by checking your Mombasa water bill in a timely manner and proceeding to pay it before it is too late. As we have said above, which we reiterate, you can conveniently pay your bill through the Mombasa water paybill number or by visiting the Mombasa water offices. The nice thing about Mombasa water offices is the fact that they don’t tend to be too congested, and it should be possible for you to be served there/to pay your bill there without having to wait for too long. But most people nowadays find it to be much more convenient to pay the bills via the Mombasa water paybill number – a process that you can complete within seconds, and from the convenience of your home or your office.