Safaricom modem not working: what can I do about it?

Well, in my experience, one simple thing you can do if your Safaricom modem is not working is to unplug from the USB port, then re-plug it. That is a trick which often works for me. It is similar to where we are told that if your computer is malfunctioning, you just restart it. So in a similar way, when I find that my Safaricom modem not working, I simply plug it out and re-plug it into the USB port again.

Another trick that I sometimes use with my Safaricom modem is that of taking the SIM card out of the modem, and then putting it back again. Sometimes, this is all it takes to get the Safaricom modem working again.

There are cases when you find that your Safaricom’s inability to work is due to network issues. In such cases, I just wait for Safaricom to sort out the network issues, after which my modem starts working again. In some cases, you may find that the place you are at doesn’t have proper network, which is what keeps the Safcom modem from working well. So in such situations, the solution is to move to another location where there is better network. I have observed that even within one room, you can have different network reception levels at different corners...